Support
Effective date: September 13, 2026
For a bug, a privacy request or a question about Garakuta Dash, email us.
Email supportFor a bug report, include your device model, operating system, browser or app version, stage and what happened just before the issue. A screenshot can help. Please remove personal details from screenshots before sending.
Where is my progress?
Progress stays in the browser or app you used to play. Another device or browser has a separate save. Clearing site data or deleting app data can remove it. We cannot recover data that existed only on your device.
No sound?
Start the game with a tap or click, then check the in-game sound button and your device volume. On iPhone, the app stays silent while Silent mode is on. To hear sound anyway, tap “Play sound in silent mode” on the title screen or turn it on in the pause menu.
Operator
JapanMarketing合同会社
Representative: Takumi Endoh
Nihonbashi Urban Building 4F, 3-7-7 Nihonbashi, Chuo-ku, Tokyo, Japan